All members who contact you are screened by one of the Internet's largest U.S. criminal records databases.
Because we care about your safety, we've turned away tens of thousands of people who tried to slip past us. And while we can't guarantee that criminals can't get on our site, we can guarantee that they'll be sorry they did.
TRUE better protects members' safety with multiple layers of security. We screen the name you give us for U.S. felony and sexual offense convictions using some of the largest criminal records databases on the Internet. For current lists of covered jurisdictions, click here.
At TRUE, we take our members’ safety seriously. We don’t want felons or marrieds on our website, period. If you are a criminal or married, DO NOT use our website. Consider this to be fair warning: Our Member Safety team vigorously pursues individuals who misrepresent themselves on our website. We report violators to appropriate federal, state and local authorities, including parole boards. We also actively pursue prosecution of these offenders in other ways. For example, we recently filed a civil lawsuit against a convicted felon and Florida registered sex offender for misrepresenting his felony status when attempting to access TRUE’s members. This felon was prevented from communicating with TRUE’s members due to TRUE’s proactive policy that requires background screenings on its communicating members – the only one of its kind among major online dating sites. TRUE is the only online dating company that has pursued civil prosecution of an individual for misrepresenting himself online. TRUE’s first lawsuit was filed in November 2005 and was resolved by agreement, the terms of which required the sex offender to: (1) cancel his existing memberships and refrain from using TRUE.com and other companies in the online dating and relationship industry; (2) complete a community service obligation; and (3) pay damages to TRUE.
We can't guarantee that criminals can't get on our site, but we can guarantee that they'll be sorry they did. DISREGARD THIS WARNING AT YOUR PERIL.
For a recent example of our prosecution efforts, click here.
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Anyone with a felony or sexual offense conviction recorded in these databases is prevented from communicating with TRUE members. Only felony and sexual offense convictions (not arrests) are covered by the searches. Members are only screened for convictions in the United States.
TRUE is the only leading relationship service that screens communicating members in the U.S. against one of the largest criminal record databases on the Internet.
TRUE's Member Safety team is dedicated to maintaining an ethical environment for serious singles to meet. Please notify TRUE Security or contact TRUE Customer Care if you suspect that a member is not complying with the member code of ethics or if you have other security concerns or questions.
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